{"id":24492,"date":"2021-01-26T10:21:06","date_gmt":"2021-01-26T10:21:06","guid":{"rendered":"https:\/\/strammer.com\/?p=24492"},"modified":"2021-01-26T10:21:07","modified_gmt":"2021-01-26T10:21:07","slug":"improving-communication-in-conflict-averse-teams","status":"publish","type":"post","link":"https:\/\/strammer.com\/en\/improving-communication-in-conflict-averse-teams\/","title":{"rendered":"Improving Communication in Conflict-Averse Teams"},"content":{"rendered":"<div class=\"fusion-title title fusion-title-center fusion-title-size-one\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#163b73;\"><\/div><\/div><h1 class=\"title-heading-center\"><span style=\"color: #163b73;\">Boosting Communication in Conflict-Averse Teams<\/span><\/h1><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#163b73;\"><\/div><\/div><\/div>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">According to the&nbsp;<\/span><a href=\"https:\/\/hrdailyadvisor.blr.com\/2020\/10\/02\/productive-vs-unproductive-conflict-in-the-workplace\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">CPP Global Human Capital Report<\/span><\/a><span data-contrast=\"auto\">, more than&nbsp;<\/span><b><span data-contrast=\"auto\">half of employees (57%)<\/span><\/b><span data-contrast=\"auto\">&nbsp;<\/span><b><span data-contrast=\"auto\">have&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">experienced negative feelings following a conflict, including<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;demotivation, anger, or frustration<\/span><\/b><b><span data-contrast=\"auto\">.<\/span><\/b><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">Given the&nbsp;<\/span><span data-contrast=\"auto\">undesirable consequences<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">that conflictual encounters<\/span><span data-contrast=\"auto\">&nbsp;can have in personal or professional settings, i<\/span><span data-contrast=\"auto\">t is&nbsp;<\/span><span data-contrast=\"auto\">not surprising<\/span><span data-contrast=\"auto\">&nbsp;that many people&nbsp;<\/span><span data-contrast=\"auto\">can be<\/span><span data-contrast=\"auto\">&nbsp;inclined to avoid conflict<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">However, this&nbsp;<\/span><span data-contrast=\"auto\">is not necessarily a good thing<\/span><span data-contrast=\"auto\">&nbsp;for employees or organisations.&nbsp;<\/span><span data-contrast=\"auto\">When<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">conflict is<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">handled correctly<\/span><span data-contrast=\"auto\">&nbsp;and expressed<\/span><span data-contrast=\"auto\">&nbsp;in<\/span><span data-contrast=\"auto\">&nbsp;a&nbsp;<\/span><b><span data-contrast=\"auto\">healthy and constructive&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">way<\/span><\/b><b><span data-contrast=\"auto\">, it can be&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">beneficial to&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">business&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">success.<\/span><\/b><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">According to<\/span><a href=\"https:\/\/irc.queensu.ca\/articles\/5-benefits-workplace-conflict\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">&nbsp;conflict management&nbsp;<\/span><span data-contrast=\"none\">practitioner<\/span><span data-contrast=\"none\">&nbsp;Kari Boyle<\/span><\/a><span data-contrast=\"auto\">, there are<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">five main&nbsp;<\/span><span data-contrast=\"auto\">advantages<\/span><span data-contrast=\"auto\">&nbsp;of&nbsp;<\/span><span data-contrast=\"auto\">healthy<\/span><span data-contrast=\"auto\">&nbsp;conflict in the workplace:<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Earlier Problem Identification<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Better Problem-Solving<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><a href=\"https:\/\/strammer.com\/en\/great-working-relationships\/#:~:text=Healthy%20working%20relationships%20decrease%20work,and%20bond%20with%20their%20colleagues.&amp;text=Working%20on%20interpersonal%20skills%20can,communicate%20and%20relate%20to%20others.\">Healthy Relationships<\/a>, Morale, and Commitment<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Improved Productivity<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Personal Growth and Insight<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\"><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">Of course<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">,&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">organisations will want to avoid&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">unproductive conflict&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">which can<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;damag<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">e<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;co-worker relationships<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;and company culture<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">.<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;Symptoms of this kind of conflict can include bullying behaviours<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">or rudeness.&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">However, there are several possible&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">interventions that organisations can consdier taking<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;to help avoid this sort of conflict occurring and&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">install the foundations of productive conflict.<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\"><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">One&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">initiative<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">is<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;to&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">intentionally&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">set&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">behavioural&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">guidelines and&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">group&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">norms<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">so<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;that<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;everyone has a&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">common&nbsp;<\/span><\/span><span class=\"TextRun MacChromeBold SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">blueprint<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">for<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;express<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">ing<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;disagreement in a respectful<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW258757587 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW258757587 BCX0\">manner. <\/span><\/span><\/span><span data-contrast=\"auto\">Indeed, the way we phrase things is vitally important in conflictual situations<\/span><span data-contrast=\"auto\">&nbsp;&#8211;&nbsp;<\/span><span data-contrast=\"auto\">sometimes more&nbsp;<\/span><span data-contrast=\"auto\">so<\/span><span data-contrast=\"auto\">&nbsp;than the substance&nbsp;<\/span><span data-contrast=\"auto\">of what is being said<\/span><span data-contrast=\"auto\">.&nbsp;<\/span><span data-contrast=\"auto\">One cause of c<\/span><span data-contrast=\"auto\">onflicts&nbsp;<\/span><span data-contrast=\"auto\">entering<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">unhelpful territory is when people feel&nbsp;<\/span><span data-contrast=\"auto\">personally&nbsp;<\/span><span data-contrast=\"auto\">singled out or&nbsp;<\/span><span data-contrast=\"auto\">attacked.&nbsp;<\/span><span data-contrast=\"auto\">As such,&nbsp;<\/span><span data-contrast=\"auto\">when disagreeing<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">it can be useful<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">to&nbsp;<\/span><b><span data-contrast=\"auto\">focus on the idea instead of the person who proposed it.<\/span><\/b><span data-contrast=\"auto\"> One way of doing this is through certain language techniques, like using \u00b4I\u00b4 <\/span><span data-contrast=\"auto\">instead of<\/span><span data-contrast=\"auto\">&nbsp;\u00b4<\/span><span data-contrast=\"auto\">You.\u00b4<\/span><span data-contrast=\"auto\">&nbsp;Additionally,<\/span><span data-contrast=\"auto\">&nbsp;remaining&nbsp;<\/span><b><span data-contrast=\"auto\">mindful of the shared purpose<\/span><\/b><span data-contrast=\"auto\">&nbsp;and what the team is trying to achieve together can be conducive to productive communication style<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">&nbsp;and tone<\/span><span data-contrast=\"auto\">s.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Some people can also shy away from expressing a dissenting view because they&nbsp;<\/span><b><span data-contrast=\"auto\">do not feel equipped to navigate conflictual situation<\/span><\/b><b><span data-contrast=\"auto\">s<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;effectively.<\/span><\/b><span data-contrast=\"auto\"> Thus, t<\/span><span data-contrast=\"auto\">raining and education <\/span><span data-contrast=\"auto\">in conflict management&nbsp;<\/span><span data-contrast=\"auto\">and resolution&nbsp;<\/span><span data-contrast=\"auto\">strategies&nbsp;<\/span><span data-contrast=\"auto\">can be useful for all members<\/span><span data-contrast=\"auto\">&nbsp;of the team<\/span><span data-contrast=\"auto\">, as it can&nbsp;<\/span><span data-contrast=\"auto\">provide&nbsp;<\/span><span data-contrast=\"auto\">them<\/span><span data-contrast=\"auto\">&nbsp;with t<\/span><span data-contrast=\"auto\">he tools and, in turn, the confidence to engage in healthy conflict.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">The company culture can also affect<\/span><span data-contrast=\"auto\">&nbsp;team communication<\/span><span data-contrast=\"auto\">&nbsp;and its relationship to conflict.<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">It is important t<\/span><span data-contrast=\"auto\">hat organisations<\/span><span data-contrast=\"auto\">&nbsp;create a&nbsp;<\/span><b><span data-contrast=\"auto\">psychologically safe environment<\/span><\/b><span data-contrast=\"auto\">&nbsp;where colleagues feel comfortable to disagree,&nbsp;<\/span><span data-contrast=\"auto\">meaning<\/span><span data-contrast=\"auto\">&nbsp;that they&nbsp;<\/span><span data-contrast=\"auto\">do not&nbsp;<\/span><span data-contrast=\"auto\">worry about<\/span><span data-contrast=\"auto\">&nbsp;receiving backlash or<\/span><span data-contrast=\"auto\">&nbsp;fac<\/span><span data-contrast=\"auto\">ing<\/span><span data-contrast=\"auto\">&nbsp;negative consequences should their&nbsp;<\/span><span data-contrast=\"auto\">idea be<\/span><span data-contrast=\"auto\">&nbsp;rejected<\/span><span data-contrast=\"auto\">&nbsp;by others,<\/span><span data-contrast=\"auto\">&nbsp;or fail<\/span><span data-contrast=\"auto\">&nbsp;at a later stage.<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">Leaders can play a role in building such an environment by&nbsp;<\/span><b><span data-contrast=\"auto\">encouraging employees to speak up and&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">by&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">inviting everyone<\/span><\/b><b><span data-contrast=\"auto\"> to contribute.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Ultimately, good communication and healthy conflict go hand in hand. In workplaces where divergent opinions are embraced<\/span><span data-contrast=\"auto\">, employees have the space to<\/span><span data-contrast=\"auto\">&nbsp;<\/span><b><span data-contrast=\"auto\">test their ideas,<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;solve&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">problem<\/span><\/b><b><span data-contrast=\"auto\">s<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">and<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;<\/span><\/b><b><span data-contrast=\"auto\">innovate<\/span><\/b><b><span data-contrast=\"auto\">&nbsp;collectively<\/span><\/b><span data-contrast=\"auto\">&nbsp;\u2013<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">ingredients&nbsp;<\/span><span data-contrast=\"auto\">which spur<\/span><span data-contrast=\"auto\">&nbsp;business success<\/span><span data-contrast=\"auto\">&nbsp;and growth.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span style=\"text-decoration: underline;\">References:&nbsp;<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How to Encourage Meaningful, Needed Conflict at Work, July 2020,&nbsp;<\/span><a href=\"https:\/\/www.thebalancecareers.com\/encourage-meaningful-needed-conflict-1917870#:~:text=Create%20a%20work%20environment%20in,issues%20and%20ideas%20the%20norm.\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">The Balance Careers.<\/span><\/a><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">7 Steps for Keeping Conflict Healthy, May 2016,&nbsp;<\/span><a href=\"https:\/\/www.entrepreneur.com\/article\/272298\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Entrepreneur.<\/span><\/a><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">How To Improve Communication Among Conflict-Avoidant Teams<\/span><span data-contrast=\"auto\">, January 2021,&nbsp;<\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbeshumanresourcescouncil\/2021\/01\/06\/how-to-improve-communication-among-conflict-avoidant-teams\/?sh=5ce06faf6637\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Forbes.<\/span><\/a><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Productive vs. Unproductive Conflict in the Workplace, October 2020,&nbsp;<\/span><a href=\"https:\/\/hrdailyadvisor.blr.com\/2020\/10\/02\/productive-vs-unproductive-conflict-in-the-workplace\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Daily HR Advisor.<\/span><\/a><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>According to the&nbsp;CPP Global Human Capital Report, more than&nbsp;half of employees (57%)&nbsp;have&nbsp;experienced negative feelings following a conflict, including&nbsp;demotivation, anger, or frustration.&nbsp;Given the&nbsp;undesirable consequences&nbsp;that conflictual encounters&nbsp;can have in personal or professional settings, it is&nbsp;not surprising&nbsp;that many people&nbsp;can be&nbsp;inclined to avoid conflict.&nbsp;&nbsp; However, this&nbsp;is not necessarily a good thing&nbsp;for employees or organisations.&nbsp;When&nbsp;conflict is&nbsp;handled correctly&nbsp;and expressed&nbsp;in&nbsp;a&nbsp;healthy and constructive&nbsp;way, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":24496,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","myguten_meta_block_field":"","footnotes":""},"categories":[98],"tags":[],"class_list":["post-24492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/posts\/24492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/comments?post=24492"}],"version-history":[{"count":14,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/posts\/24492\/revisions"}],"predecessor-version":[{"id":24507,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/posts\/24492\/revisions\/24507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/media\/24496"}],"wp:attachment":[{"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/media?parent=24492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/categories?post=24492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/strammer.com\/en\/wp-json\/wp\/v2\/tags?post=24492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}