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Strengthening working relationships between colleagues is an important priority for organisations, on a human and business level. Team spirit, inclusivity, and effective collaboration are all things that organisations strive to bring out in their employees and fostering strong interpersonal bonds between colleagues helps to achieve these. When people feel that their colleagues contribute to shared […]

Effective communication is vital to successful organisational change. When companies bring in new technologies, change processes, or face crises, leaders need the support of employees to succeed. They need to inspire confidence through their words, motivating the workforce and getting their buy-in with the project, mission, or crisis management plan. But how exactly can leaders […]

Stimulating employees to go the extra mile can be valuable to organisational performance. It means that, rather than employees fulfilling the minimum requirements of their role, they choose to go above the expectations set for them to further the organisation’s mission, paving the way for enhanced productivity. But how can employers activate effort and encourage […]

In a study by Melbourne University involving employees from large corporations in Melbourne, researchers concluded that “self-confidence is a key determinant of workplace success.” Additionally, Peter Northouse, author of the book Leadership: Theory and Practice, considers self-confidence as one of the 5 leadership traits, along with determination, integrity, sociability, and intelligence. According to his definition, […]

Nowadays, employers are increasingly expected to deliver an excellent employee experience, treating their employees as they would customers. In doing so, companies may develop employee brand ambassadors who actively want to share their experiences and recommend the company.  On the other hand, if employees have a negative experience at a company, this could lead to reputational damage, especially in the age of the internet where information can be easily and instantly shared. The employee experience is thus an important component in a company’s branding […]

Bringing a drug to market is a hugely costly process. It is also becoming increasingly lengthier, and this is a major challenge for pharma companies. To stay competitive and meet market demands, improving the efficiency and productivity of their activities is an important priority.  AI and the ever-increasing availability of data present opportunities to do exactly that. Through technological developments and the aid of intelligent machines, it is believed that companies can boost the capabilities of human scientists and meet the […]

Everyone has experienced the shift to remote work differently, depending on their personal situation and preferences. Although people will weigh up the pros and cons differently, there are certain challenges that come with remote work, namely reduced in-person social contact and a lack of physical distinction between home and work. Now, with remote work continuing for many, it is important to maintain behaviours and practices that support good mental and physical health […]

Emotional intelligence (EQ) was named by LinkedIn as one of the Top 5 Soft Skills in 2020, defined in this study as “the ability to perceive, evaluate, and respond to your own emotions and the emotions of others.”  In recent years EQ has become increasingly recognised as a trait integral to excellent and desirable leadership. The stress and hardships inflicted by the Covid-19 crisis are also highlighting its importance, with leaders having to show more empathy for the unique struggles that employees are facing. Today, employees want to work […]

Since the pandemic-driven transition to remote work, studies on remote work are in consensus that workforces can be productive and efficient without being co-located.   A hybrid working model – where teams comprise of employees working remotely and on-site – means less office space is needed and offers employees the possibility for flexible working, among other benefits. And although remote work can bring certain downsides, the home working ‘experiment’ has driven companies to consider alternatives to the traditional model of centralised work.   Indeed, […]

Obtaining candid feedback from employees is not always an easy task. Employees may be reticent to give negative feedback, and leaders may be disinclined to expose themselves to criticism and put themselves in a position of potential vulnerability.  However, feedback can be hugely valuable to organisations. Gallup’s study of 469 business units, found that units with managers who received strengths feedback exhibited a higher profitability of 8.9% following intervention. Additionally, encouraging feedback could strengthen the employee voice, which research has linked with greater organisational employee engagement. So, how can organisations build impactful feedback processes […]

Meetings help shape company culture and are thus an important component in building inclusive organisational cultures. However, according to a Harvard Business Review study at a global bank, only 35% of employees felt able to make a contribution at all times during meetings.  As many meetings are now taking place virtually, a new set of tools unique to the digital medium are available. It is a good idea for organisations to consider the functionalities available for […]